Integration with Superoffice

We are an Act-On partner and working with a client who would like to integrate Act-On with Superoffice. If anyone has hands-on experience or use cases integrating and syncing with Superoffice we would appreciate hearing from you.

Thanks in advance.

The Blue Business Team

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Hans Christian Bothmann
Partner, Blue Business A/S, Denmark
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Comments

1 comment

  • Comment author
    Phil Bosley

    Hi Hans - 

    There are only a couple of ways to go about this integration.

    1. Determine what is meant by integration.

    Do you mean simply synching contacts from CRM to Act-On, bi-directional sync, or are you looking for integrated buttons, activity history, etc.

    2. If you are just syncing contact data - FTP is usually the best option.  

    3. If you are looking to integrate buttons, Act-On has great articles on .jsp functionality for integration.

    The biggest 'gotcha' for most organizations is that Act-On processes flat data, and most CRMs are built with relational databases.  If you find this to be a case in your situation, you will need a middleware solution that imports data from CRM, shapes and flattens the data, and then pushes this to Act-On.  Bi-directionally, you will need to take data from Act-On, then shape and direct data for input in CRM.

    These solutions can get pricey, depending on complexity.  If you have additional questions, please don't hesitate to reach out!




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    Phil Bosley
    CEO, Tactical MA
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    -------------------------------------------
    Original Message:
    Sent: 02-02-2018 17:05
    From: Hans Christian Bothmann
    Subject: Integration with Superoffice

    We are an Act-On partner and working with a client who would like to integrate Act-On with Superoffice. If anyone has hands-on experience or use cases integrating and syncing with Superoffice we would appreciate hearing from you.

    Thanks in advance.

    The Blue Business Team

    ------------------------------
    Hans Christian Bothmann
    Partner, Blue Business A/S, Denmark
    ------------------------------
    0

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