correlate users with multiple email addresses

Thijs Krijger
Hi everyone,

We have noticed on the website of one of our customers that users come from an email, reach a page with a form, and then complete a form with a different email address. 

Is there any way to correlate these different email addresses?

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Thijs Krijger
Binarytree SA
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Comments

1 comment

  • Comment author
    Marten Hoekstra
    Thijs,

    Are you saying that these become two separate contacts? Only one has the existing activity history connected to it. I assume that the new email address will be connected to the existing contact and that the other email address is over written.

    Is that the case?

    Act-On will see this user as an existing one (the browser cookie for example holds data including possibly the other email address).

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    Marten Hoekstra
    Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
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    Original Message:
    Sent: 08-17-2018 06:14
    From: Thijs Krijger
    Subject: correlate users with multiple email addresses

    Hi everyone,

    We have noticed on the website of one of our customers that users come from an email, reach a page with a form, and then complete a form with a different email address.

    Is there any way to correlate these different email addresses?

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    Thijs Krijger
    Binarytree SA
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    0

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