Max Survey Submissions

3 comments

• 

  Tim DelChiaro

  June 28, 2019 19:55
  Maybe uncheck 'Always Append' under the Properties tab in the form designer.
  
  

  Using Always Append

  Once you've created the new form submission list, you'll notice a checkbox called Always Append.  By default, this feature is disabled. By keeping it disabled, the Act-On form will allow duplicate submissions based on the email address; however, Act-On will simply update the previous form submission with the new form submission. For example, if john@abc.com submitted the form twice, the form submission list will overwrite the first submission with the information from the second submission.

  If you enable the Always Append feature, the Act-On form will allow duplicate submissions based on email addresses. For example, if john@abc.com submitted the form twice, the form submission list will contain two entries for john@abc.com and treat them as unique submissions.

  Adding to an Existing List and Using the Always Append Feature
  
  ------------------------------
  Tim DelChiaro
  Splashtop Inc.
  ------------------------------
  -------------------------------------------
  Original Message:
  Sent: 08-21-2018 10:55
  From: Rachel Kassinger
  Subject: Max Survey Submissions
  
  I created a survey using the beta forms. Is there a way to only allow 1 submission per e-mail address? I have a few people that submit 2 and its messing up my results.
  
  Thanks!
  
  ------------------------------
  Rachel Kassinger
  Marketing Manager, Deltec Homes
  ------------------------------
  
  Yes 0 No
• 

  Riley Popovich

  June 28, 2019 19:55

  Hi  Rachel,
  
  You  may have a few options to consider.  By default, the Act-On system would override previously submitted data if a record is to submit the form twice, with the same email address. When looking at the signup list, it would appear that the record just submitted once, with the last submission the most up to date.
  
  You could select, 'Always Append', which would create duplicate records inside of your signup list. For example, if John submitted the form 3 times with the same email address or different email addresses he would show up 3 times in the signup list. 
  
  The other option you have is to use Act-On's new Gated Content Feature. This will force the record to submit the form, but once the form is submitted, and the record clicks on the link, they will just go to the response page, and the form will not be displayed.  
  
  https://university.act-on.com/Product_Features/Content/Forms/Publishing_Forms/01_Gated_Content
  
  Feel free to let me know if you have any questions. 
  
  Regards,

  Riley
  www.inboundoptimization.com

  -------------------------------------------
  Original Message:
  Sent: 08-21-2018 10:55
  From: Rachel Kassinger
  Subject: Max Survey Submissions
  
  I created a survey using the beta forms. Is there a way to only allow 1 submission per e-mail address? I have a few people that submit 2 and its messing up my results.
  
  Thanks!
  
  ------------------------------
  Rachel Kassinger
  Marketing Manager, Deltec Homes
  ------------------------------
  
  Yes 0 No
• 

  Marten Hoekstra

  June 28, 2019 19:56
  Rachel,
  
  I guess you could do something with the form conditions:
  

  • You make the survey prefilled (heck the box in the embed section and copu code in external landingspage or check the box in Act-On landingpage).
  • First time they arrive it is empty. Person can fill it in.
  • Second time they come to the form it shows a message saying already filled form and possibly hide all form elements including submit button
  • You make a form condition that says if question 1 and 2 are filled (should be required questions), hide the rest of the form including the submit button (you can hide secyions now which makes this much easier to implement) OR show a text saying 'You already submitted the form'.
  • The questions 1 and 2 are filled with data coming from the browser cookie.

  
  Hope this helps you in the right direction.
  
  ------------------------------
  Marten Hoekstra
  Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
  ------------------------------
  -------------------------------------------
  Original Message:
  Sent: 08-21-2018 10:55
  From: Rachel Kassinger
  Subject: Max Survey Submissions
  
  I created a survey using the beta forms. Is there a way to only allow 1 submission per e-mail address? I have a few people that submit 2 and its messing up my results.
  
  Thanks!
  
  ------------------------------
  Rachel Kassinger
  Marketing Manager, Deltec Homes
  ------------------------------
  
  Yes 0 No