creating a non-openers segment for a scheduled message

June 24, 2019 18:31
1 comment

Hi everyone,

We occasionally send out newsletters. A few days later we might send the same email (or with slightly different subject/headlines) to the people who didn't open/click the first email.

To do this i set up a segment with a query for the behaviour of not having opened/clicked that specific email. This works ok, but i can only create the segment after the email has been sent.

Is there any way to set up such a segment for a message that has been planned, but not sent yet?

I know it's possible to do this with an automated program, but the messages sent through the program don't show up under Outbound > Sent Messages, which messes up my overview.

Thanks,

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Thijs Krijger
Binarytree SA
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Comments

1 comment

Phil Bosley
- June 28, 2019 19:58
It should work if you base it on the template you are using to create the message, and then limit your segment criterion to a specific number of days.

Philip Bosley | CEO & Marketing Strategist
Mobile: 530.401.7762
Email: phil@tacticalma.com

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------Original Message------

Hi everyone,

We occasionally send out newsletters. A few days later we might send the same email (or with slightly different subject/headlines) to the people who didn't open/click the first email.

To do this i set up a segment with a query for the behaviour of not having opened/clicked that specific email. This works ok, but i can only create the segment after the email has been sent.

Is there any way to set up such a segment for a message that has been planned, but not sent yet?

I know it's possible to do this with an automated program, but the messages sent through the program don't show up under Outbound > Sent Messages, which messes up my overview.

Thanks,

------------------------------
Thijs Krijger
Binarytree SA
------------------------------

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