Scoring and Email/Media opens

1 comment

• 

  Marten Hoekstra

  June 28, 2019 20:14
  Vicki,
  
  I understand what you are saying. The scoring system does not give you this option. Open message is not based on unique opens. Act-On should be able to do this because it is available in the Email message report (Unique opens).
  
  I suggest making it a product suggestion here in the community.
  
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  Marten Hoekstra
  Stan and Stacy
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  Original Message:
  Sent: 05-06-2019 09:11
  From: Vicki Greig
  Subject: Scoring and Email/Media opens
  
  Hi,
  
  Does anyone know how to stop multiple scoring for email opens/media downloads. I have seen scores up in the 100's as recipients open/click the email 3/4 times within seconds and get an individual score each time, same with media downloads making the score not true/accurate.
  
  Thanks
  Vicki
  
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  Vicki Greig
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  Yes 0 No