Clickthrough Env.RecId On clicked report

Robyn Carlini
I have been sending email campaigns and report on the clicked report. I always thought the clicked report showed the amount of times someeone clicked on the email message. 

My current message has many clicks with: 
Clickthrough Env.RecId


What exactly does that mean? Does that mean they clicked something?

Thanks, Robyn

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Robyn Carlini
Sales Support Specialist, SyncStream Solutions
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  • Chris Apgar
    Hi Robyn,

    That code does mean a click, but the link that's getting clicked is using a name that's not very descriptive.

    In the Clickthrough Links section of the Sent Message Report, you'll see a list of all the links in your message along with the names that are used for tracking them in this report. One of them should have 'Env.RecId' in the Name section – from that screen you can rename it to something more useful for your purposes.

    Thanks!
    Chris

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    Chris Apgar
    Customer Experience Manager, Act-On Software, Inc.
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    Original Message:
    Sent: 02-07-2019 15:18
    From: Robyn Carlini
    Subject: Clickthrough Env.RecId On clicked report

    I have been sending email campaigns and report on the clicked report. I always thought the clicked report showed the amount of times someeone clicked on the email message.

    My current message has many clicks with: 
    Clickthrough Env.RecId


    What exactly does that mean? Does that mean they clicked something?

    Thanks, Robyn

    ------------------------------
    Robyn Carlini
    Sales Support Specialist, SyncStream Solutions
    ------------------------------
    0

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