Dynamic Email Template

0 Votes

Dan Creed July 15, 2019 07:56

Hi,

The requirement is to send an email to a contact via an API. 
The problem is regarding the dynamic content in the body of the email. 
Apart from populating the contact name in the email, how can I also include a building's WiFi code, housekeeping service day etc.. as there are not associated with a contact on Act-On.

• 

  Chris Apgar July 15, 2019 23:15

  Hi Dan,

  It sounds like your best bet here would be to bring that data into Act-On – then you can create your message templates with those personalization fields and they will populate automatically. If you're not able to do that, you'd have to do something like:

  1. Put special placeholders in your email templates (e.g. ##WIFICODE##)
  2. Use Get message HTML contents to pull down the message body
  3. Use a script to replace the placeholders with real customer data (##WIFICODE## --> "password123") in the message HTML
  4. Create a new message with this new HTML

  Hope that helps!

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