resending to suppressed email addresses
After sending an email, I look at the list of suppressed email addresses. I can fix some of them, and I would like to resend the email to them, without creating a new list. How can I fix them in Excel or in Act-On and resend the email?
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Hi Orna! If there isn't a huge number of records, you can edit the individual contacts by open the Contact Report for each one, and then there is an option to send the message (again) from directly within the report view. That's a manual process, but the only other option I can think of would be to re-upload the list. Hopefully that helps!
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