LIST REST API: calling GET optout list API and getting error "PUBLIC_NOT_LOGGED_IN"

Janne Takala

I am calling GET optout list API with a valid authorization bearer token in header but still

getting a 401 unauthorized error "PUBLIC_NOT_LOGGED_IN"

{
"errorCode": "PUBLIC_NOT_LOGGED_IN",
"message": "You must login before accessing the API"
}

https://developer.act-on.com/endpoint/get-optout-list/

 

any ideas?

0

Comments

3 comments

  • Comment author
    Christopher Johnson

    Hi Janne,

    I tested out the same call, both in Postman and using cURL and I was able to get the opt out list. To troubleshoot further, I will create a ticket for you on this!

    0
  • Comment author
    Aaron Johnson

    And a quick follow up: we deployed a canary to our demo and development environments last night which likely caused this issue. The canary was rolled back earlier today and things should be back to normal in the development environment. 

     

    If you're still seeing this in your production instance, please file a case with support.

     

    AJ

    0
  • Comment author
    Janne Takala

    It works now for my development account

    0

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