Erinda Ylli

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• Sugar CRM API Upgrade

  Act-On's built-in integration with Sugar CRM now runs on Sugar's REST API v11, replacing the older API version. Why this matters: The upgrade unlocks real-time data pushes to Sugar and enabled bi-...

  • Updated August 05, 2026 14:02
  • 1 follower
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• Sugar CRM Integration: Fix released for configuring multiple Sugar teams in Act-On's Sales Portal

  What’s Changing We have fixed an issue with Act-On's Sugar CRM Sales Portal that was preventing customers from configuring multiple teams in Act-On Integrator. The updated package is accessible in ...

  • Updated July 31, 2026 13:39
  • 1 follower
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• Webhooks: Unique contact identifiers added to payload and new payload transformation template introduced

  What’s Changing 1. The webhook payload for events triggered from an Automated Program step and Form Submissions will include the unique IDs to accurately identify the right contact to find in the t...

  • Updated August 03, 2026 13:04
  • 1 follower
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• Integration Update: Rebranding from Twitter to X

  Twitter's rebrand to X is now reflected everywhere Act-On integrates with the platform, including Connectors, Social Publish, and the Social Share block in emails and Landing Pages. Why this matte...

  • Updated August 04, 2026 15:31
  • 1 follower
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  • 1 vote

• Webex Webinars (New) and API Upgrade

  Act-On's built-in Webex integration now supports Webex Webinars (New) in addition to the classic Webex Events connector, and runs on Webex's latest API version. Why this matters: You can run both ...

  • Updated August 05, 2026 09:31
  • 1 follower
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  • 0 votes