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Whitelisting Act-On IPs to Receive Emails Internally

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    Nicolas Redmond

    Are these IP Addresses only for internal purposes? If a customer is having trouble receiving our emails because they were previously soft bounced for "spam-related" reasons, could these IP Addresses help get emails from us again if they get them whitelisted?

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    Chris Apgar

    Hi Nicolas! Whitelisting IPs could make a difference for what you're describing, but that bounce reason could also be due to the content of the email or some other issue that would not be solved by whitelisting. Additionally, many companies will be reluctant to whitelist the IPs for a third party with whom they don't have any kind of business relationship.

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