GDPR - Tracking consent
Hi,
I have tried to update the Web Tracking Consent as explained in the guide 'Using Act-On to manage consent for the GDPR' (see attchment) very helpful.
I have changed the beacon settings to 'Opt-in with Opt-out', as a results when users arrive on our websites they get upfront the display of the page a message that would need to be translated in different languages and with a design that can reflect the website identity.
How can I:
1/ localise the message for English, French, Italian, Spanish, Dutch and German users?
2/ edit the design of the pop-up window?
Thank you for your help.
Best regards,
Cédric
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Cedric Brun
Head of Marketing & Lead Generation,
Web Geo Services - Google Cloud Premier Partner
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Comments
3 comments
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Vicky Hawkes
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Original Message:
Sent: 04-04-2018 09:57
From: Cedric Brun
Subject: GDPR - Tracking consent
Hi,
I have tried to update the Web Tracking Consent as explained in the guide 'Using Act-On to manage consent for the GDPR' (see attchment) very helpful.
I have changed the beacon settings to 'Opt-in with Opt-out', as a results when users arrive on our websites they get upfront the display of the page a message that would need to be translated in different languages and with a design that can reflect the website identity.
How can I:
1/ localise the message for English, French, Italian, Spanish, Dutch and German users?
2/ edit the design of the pop-up window?
Thank you for your help.
Best regards,
Cédric
------------------------------
Cedric Brun
Head of Marketing & Lead Generation,
Web Geo Services - Google Cloud Premier Partner
------------------------------
We too are disappointed that the unattractive Act-On cookie consent pop-up has not been made editable, and we question the compliance of its current wording, and its inability to display in languages other than English.
Hopefully Act-On's development colleagues will re-think these matters. I very much doubt Act-On's leadership would be happy to put the cookie pop-up on any of Act-On's websites. Customers should not be forced into a lose-lose situation.
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Sion Stedman
Idox Software Ltd
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Original Message:
Sent: 04-04-2018 09:57
From: Cedric Brun
Subject: GDPR - Tracking consent
Hi,
I have tried to update the Web Tracking Consent as explained in the guide 'Using Act-On to manage consent for the GDPR' (see attchment) very helpful.
I have changed the beacon settings to 'Opt-in with Opt-out', as a results when users arrive on our websites they get upfront the display of the page a message that would need to be translated in different languages and with a design that can reflect the website identity.
How can I:
1/ localise the message for English, French, Italian, Spanish, Dutch and German users?
2/ edit the design of the pop-up window?
Thank you for your help.
Best regards,
Cédric
------------------------------
Cedric Brun
Head of Marketing & Lead Generation,
Web Geo Services - Google Cloud Premier Partner
------------------------------
Actually I have been told more than 18 months ago that Act-On will better manage foreign languages and communication habits and I still wait to see any improvements. In addition to this, a consistent design across Act-On software would also be welcome instead of this old Windows 98 style...
Cédric
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Cedric Brun
Head of Marketing & Lead Generation, Web Geo Services - Google Cloud Premier Partner
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Original Message:
Sent: 04-04-2018 10:08
From: Vicky Hawkes
Subject: GDPR - Tracking consent
HI Cedric - we have had some success changing the look and feel of the cookie message using our stationery, but it's not fully customisable. The actual message itself if not editable - I asked for this feature 18 months ago, but still no joy.
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Vicky Hawkes
------------------------------
Original Message:
Sent: 04-04-2018 09:57
From: Cedric Brun
Subject: GDPR - Tracking consent
Hi,
I have tried to update the Web Tracking Consent as explained in the guide 'Using Act-On to manage consent for the GDPR' (see attchment) very helpful.
I have changed the beacon settings to 'Opt-in with Opt-out', as a results when users arrive on our websites they get upfront the display of the page a message that would need to be translated in different languages and with a design that can reflect the website identity.
How can I:
1/ localise the message for English, French, Italian, Spanish, Dutch and German users?
2/ edit the design of the pop-up window?
Thank you for your help.
Best regards,
Cédric
------------------------------
Cedric Brun
Head of Marketing & Lead Generation,
Web Geo Services - Google Cloud Premier Partner
------------------------------
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