Sion Stedman

Hi @Hitesh ChaurasiaAre you referring to the page contacts see when they click on the opt-out link in an email footer? If so, you will find what you are looking for at:Content > Email Footers...

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• June 28, 2019 20:53
• 1 vote

Hi @Tatiana LeaThere are possible solutions to controlling the cookie pop-up on websites that have the Act-On beacon on them. However, does Google Tag Manager control cookies ​​on Act-On land...

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• June 28, 2019 20:52
• 0 votes

Hi @Sarah DailyI think you will find Act-On reluctant to talk about things from a GDPR compliance point of view, as responsibility for ensuring compliance ultimately lies with the client rath...

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• June 28, 2019 20:38
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Hi @Danyelle Dell'OlioAt my company we have done some testing with the Erase Contact tool to better understand how it works, as the University article is vague in places.We have found that: ...

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• June 28, 2019 20:31
• 0 votes

Hi CarolAt my company we work with Act-On's functionality to address it like this:– that is, the privacy statement and privacy policy link are in a text box, while agreement to the privacy no...

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• June 28, 2019 20:31
• 0 votes

Hi @James MatneyIt does indeed display a pop-up message: The message has some limitations currently, however; you can read about these matters in detail here.​​​------------------------------...

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• June 28, 2019 20:29
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Hi VickyI believe that point was about making the 'right to be forgotten' process as easy as possible for customers, rather than the general contact search. But, as you know, improving the co...

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• June 28, 2019 20:29
• 0 votes

Hi @Erin Jewell In the GDPR webinar on 16 April, some further information was given about how Act-On will handle the 'right to be forgotten' (please see the slides there for details). What I...

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• June 28, 2019 20:29
• 0 votes

Hi @Erin JewellThe information does not need to get back to Act-On, and the Act-On software itself does not store any information about a person's cookie preferences. The person's settings wi...

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• June 28, 2019 20:28
• 0 votes