Danyelle Dell'Olio

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Activity overview

Latest activity by Danyelle Dell'Olio
  • Danyelle Dell'Olio commented,

    Act-On has not answered the phone in over a month.  I found the best way to get your questions answered is to sign up for office hours and bring your list of questions.  I just receieved an e...

  • Danyelle Dell'Olio commented,

    ​Hi Scott,  The form is called, 'Manage Subscriptions.'ThanksDanyelle------------------------------Danyelle Dell'OlioMarketing Coordinator, EisnerAmper LLP------------------------------------...

  • Danyelle Dell'Olio commented,

    I have tried classic form migration and it does not migrate well at all.  We are not sure if we are going to be able to continue with Act-On with this new roll-out.  We will have no access to...

  • Danyelle Dell'Olio created a post,

    Forms - Randomized Order of answers for each user

    Hello,I want to know if it is possible to randomize the order of form answers for each contact that is presented with the form.  I want to guarantee that if the contact has a question with an...

  • Danyelle Dell'Olio created a post,

    pre-populated forms do not work properly

    When I send a pre-populated form to myself ( I am in Act-On) and click on it to fill out, my info is populated.  Then, when I take this email and send it to a contact who is not in Act-On and...

  • Danyelle Dell'Olio created a post,

    Is it a cookie?

    Greetings,   I have a question about how Act-On receives data in 'open reports'.   When looking at 'open reports' you can see the users' IP address, geolocation data, browser, operating syste...

  • Danyelle Dell'Olio created a post,

    not subscribed?

    I just tried to send a message to our test list and it didn't deliver because 'not subscribed.'What does this mean?!------------------------------Danyelle Dell'OlioMarketing Coordinator, Eisn...

  • Danyelle Dell'Olio created a post,

    Removing Hard Bounces/Spam Traps/Opt-Outs from Marketing List

    If I choose to remove hard bounces/opt-outs/spam complaints from our main marketing list, do these then just live in Act-On on either the Hard Bounce, Opt-out, and Spam Complaints list?  When...

  • Danyelle Dell'Olio created a post,

    Sent Messages - Calendar Year

    I would like to suggest adding previous calendar years under 'Sent Messages.'  Right now under sent messages, we see 'This Year,' '2017 Calendar Year,' and then all of the previous months bef...

  • Danyelle Dell'Olio created a post,

    New Erase Tool

    Hello,I asked Act-On why when someone is deleted from Act-On/NetSuite and then reintroduced to both, their activity history saved from the past.  Their answer was, 'that's what Act-On does.'W...