Lauren Mulkern
Customer Experience Knowledge Manager
Activity overview
Latest activity by Lauren Mulkern
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Lauren Mulkern created an article,
Guide to Installing the Beacon Code
Act-On provides all accounts with a Beacon code that can help you track data from your website's visitors. You can then leverage this data to send alerts to your sales team, build segments to targe...
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Lauren Mulkern created an article,
Ignore Clicks on the "View in Browser" Link
If anti-spam appliances or preview bots are inflating your click numbers on the "View in Browser" link, you can tell Act-On to stop counting those clicks entirely. Turning on the setting gives you ...
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Lauren Mulkern created an article,
Enable Ad Blocker Detection for Act-On Forms
Some browser extensions known as ad blockers may prevent an Act-On Form from loading on the page. Act-On now has a feature that can detect when this is happening and advise your visitor to update t...
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Lauren Mulkern commented,
Hi Nicola, Thanks for letting us know you are experiencing this. We have had other reports and our engineers have identified an issue with our API manager. While we wait for our vendor to fix the i...
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Lauren Mulkern created an article,
Send Act-On Emails to Salesforce Reports
Sending an Act-On email straight from an existing Salesforce report lets your sales team reach a list of leads or contacts without leaving Salesforce or rebuilding a list in Act-On. This article co...
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Lauren Mulkern created an article,
Add Your Logo to Your Emails
Add your company's logo to Act-On and reuse it across emails, saving time on every message you create. Why this matters: A consistent, correctly-sized logo keeps your emails on-brand and avoids di...
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Lauren Mulkern created an article,
Add a new CRM Field to All Contacts
To add a new field from your CRM to your All Contacts data schema, follow the instructions below. Why this matters: Mapping a CRM field correctly the first time means your data flows into Act-On th...
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Lauren Mulkern created an article,
Map and Sync CRM Fields for Audience Center All Contacts
Mapping defines how your CRM fields match the fields in your All Contacts database. This ensures CRM leads and contacts sync correctly into Audience Center so you can segment, personalize, score, a...
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Lauren Mulkern created an article,
Import to All Contacts from a CSV or a Marketing List
You can import contacts from a CSV file or an Act-On Marketing List directly into your Audience Center All Contacts database. This process is fast and flexible, and supports field mapping, data val...
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Lauren Mulkern created an article,
Understanding All Contacts
All Contacts is your master database inside Audience Center. It brings every contact into one unified list so you can manage data consistently, build powerful segments, and use the same records acr...
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