Lauren Mulkern
Customer Experience Knowledge Manager
Activity overview
Latest activity by Lauren Mulkern
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Lauren Mulkern created an article,
Guide to Installing the Beacon Code
Act-On provides all accounts with a Beacon code that can help you track data from your website's visitors. You can then leverage this data to send alerts to your sales team, build segments to targe...
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Lauren Mulkern created an article,
Ignore Clicks on the "View in Browser" Link
In Custom Account Settings, you can easily set your email reports to ignore clicks on the "View in Browser" link in your messages. When enabled, your Act-On account's email reporting will no longer...
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Lauren Mulkern created an article,
Enable Ad Blocker Detection for Act-On Forms
Some browser extensions known as ad blockers may prevent an Act-On Form from loading on the page. Act-On now has a feature that can detect when this is happening and advise your visitor to update t...
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Lauren Mulkern commented,
Hi Nicola, Thanks for letting us know you are experiencing this. We have had other reports and our engineers have identified an issue with our API manager. While we wait for our vendor to fix the i...
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Lauren Mulkern created an article,
Send Act-On Emails to Salesforce Reports
To send Act-On email to an existing Salesforce report: Log in to Salesforce and go to the Home page Click on Send Act-On Email to Report Select a report, make sure it includes a Lead ID or Contact...
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Lauren Mulkern created an article,
Add Your Logo to Your Emails
Add your company's logo to Act-On & re-use it in emails, saving time with every email you create. Choose a Logo to Use Logos will be displayed at the top of your email message. As a best practice, ...
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Lauren Mulkern created an article,
Add a new CRM Field to All Contacts
To add a new field from your CRM to your All Contacts data schema, follow the instructions below. Instructions Go to Settings > Data Management. Fields are managed in the Contact Mapping tab. Add...
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Lauren Mulkern created an article,
Map and Sync CRM Fields for Audience Center All Contacts
You need to map your data fields to sync your CRM leads and contacts with your Audience Center All Contacts database. Continue reading for complete instructions to set up your account. Instructions...
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Lauren Mulkern created an article,
Import to All Contacts from a CSV or a Marketing List
In just a few quick clicks you can import from a CSV or Act-On Marketing List into your Audience Center All contacts database. A video to guide you through this process is right here! (to view it...
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Lauren Mulkern created an article,
All Contacts Overview
All Contacts is the central place to manage your contacts database in Act-On. To access All Contacts, go to Audience Center > All Contacts. See Getting Started with Audience Center Contacts. Ke...
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