User

Lauren Mulkern

Customer Experience Knowledge Manager

Member since
Total activity 260
Last activity
Following 0 users
Followed by 0 users
Votes 15
Subscriptions 130

Activity overview

Latest activity by Lauren Mulkern

  • Lauren Mulkern created an article,

    Guide to Installing the Beacon Code

    Act-On provides all accounts with a Beacon code that can help you track data from your website's visitors. You can then leverage this data to send alerts to your sales team, build segments to targe...

    • Lauren Mulkern
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes
  • Lauren Mulkern created an article,

    Ignore Clicks on the "View in Browser" Link

    In Custom Account Settings, you can easily set your email reports to ignore clicks on the "View in Browser" link in your messages. When enabled, your Act-On account's email reporting will no longer...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Lauren Mulkern created an article,

    Enable Ad Blocker Detection for Act-On Forms

    Some browser extensions known as ad blockers may prevent an Act-On Form from loading on the page. Act-On now has a feature that can detect when this is happening and advise your visitor to update t...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Lauren Mulkern commented,

    Hi Nicola, Thanks for letting us know you are experiencing this. We have had other reports and our engineers have identified an issue with our API manager. While we wait for our vendor to fix the i...

  • Lauren Mulkern created an article,

    Send Act-On Emails to Salesforce Reports

    To send Act-On email to an existing Salesforce report: Log in to Salesforce and go to the Home page Click on Send Act-On Email to Report Select a report, make sure it includes a Lead ID or Contact...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Lauren Mulkern created an article,

    Add Your Logo to Your Emails

    Add your company's logo to Act-On so you can then re-use it in emails, saving you time with every message you create. Choose a Logo to Use Logos will display at the top of your email message. As a ...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes
  • Lauren Mulkern created an article,

    Add a new CRM Field to Act-On Contacts

    Need to add a new field from your CRM to your Act-On Contacts data schema? Fields are managed in the Act-On Contacts tab.  Instructions Navigate to Settings > Data Management Add a Standard Field F...

    • Lauren Mulkern
    • Updated
    • 2 followers
    • 0 comments
    • -1 votes
  • Lauren Mulkern created an article,

    Map and Sync CRM Fields for Act-On Contacts

    To sync your CRM leads and contacts with Act-On Contacts, you’ll need to map your data fields first. Continue reading for complete instructions to set up your account. Instructions To get started, ...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Lauren Mulkern created an article,

    Import Act-On Contacts from a CSV or a Marketing List

    Importing Act-On Contacts from a CSV or an Act-On Marketing List can be done in just a few quick clicks.  A video to guide you through this process is right here! (to view it sign in to Act-On)   ...

    • Lauren Mulkern
    • Updated
    • 0 followers
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    • 0 votes
  • Lauren Mulkern created an article,

    All Contacts Overview

    All Contacts is the central place to manage your Act-On Contacts. To access All Contacts, go to Contacts > All Contacts. See Getting Started with Act-On Contacts.If you don't see All Contacts, plea...

    • Lauren Mulkern
    • Updated
    • 2 followers
    • 0 comments
    • 1 vote