User

Lauren Mulkern

Customer Experience Knowledge Manager

Member since
Total activity 256
Last activity
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Votes 15
Subscriptions 130

Activity overview

Latest activity by Lauren Mulkern

  • Lauren Mulkern created an article,

    Guide to Installing the Beacon Code

    Act-On provides all accounts with a Beacon code that can help you track data from your website's visitors. You can then leverage this data to send alerts to your sales team, build segments to targe...

    • Lauren Mulkern
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes
  • Lauren Mulkern created an article,

    Ignore Clicks on the "View in Browser" Link

    If anti-spam appliances or preview bots are inflating your click numbers on the "View in Browser" link, you can tell Act-On to stop counting those clicks entirely. Turning on the setting gives you ...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Lauren Mulkern created an article,

    Enable Ad Blocker Detection for Act-On Forms

    Some browser extensions known as ad blockers may prevent an Act-On Form from loading on the page. Act-On now has a feature that can detect when this is happening and advise your visitor to update t...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Lauren Mulkern commented,

    Hi Nicola, Thanks for letting us know you are experiencing this. We have had other reports and our engineers have identified an issue with our API manager. While we wait for our vendor to fix the i...

  • Lauren Mulkern created an article,

    Send Act-On Emails to Salesforce Reports

    To send an Act-On email to an existing Salesforce report: Sign in to Salesforce and go to the Home page. Click on Send Act-On Email to Report. Select a report, make sure it includes a Lead ID or C...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Lauren Mulkern created an article,

    Add Your Logo to Your Emails

    Add your company's logo to Act-On & re-use it in emails, saving time with every email you create. Choose a Logo to Use Logos will be displayed at the top of your email message. As a best practice, ...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes
  • Lauren Mulkern created an article,

    Add a new CRM Field to All Contacts

    To add a new field from your CRM to your All Contacts data schema, follow the instructions below.   Instructions Go to Settings > Data Management. Fields are managed in the Contact Mapping tab. Add...

    • Lauren Mulkern
    • Updated
    • 2 followers
    • 0 comments
    • -1 votes
  • Lauren Mulkern created an article,

    Map and Sync CRM Fields for Audience Center All Contacts

    Mapping defines how your CRM fields match the fields in your All Contacts database. This ensures CRM leads and contacts sync correctly into Audience Center so you can segment, personalize, score, a...

    • Lauren Mulkern
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Lauren Mulkern created an article,

    Import to All Contacts from a CSV or a Marketing List

    You can import contacts from a CSV file or an Act-On Marketing List directly into your Audience Center All Contacts database. This process is fast and flexible, and supports field mapping, data val...

    • Lauren Mulkern
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lauren Mulkern created an article,

    Understanding All Contacts

    All Contacts is your master database inside Audience Center. It brings every contact into one unified list so you can manage data consistently, build powerful segments, and use the same records acr...

    • Lauren Mulkern
    • Updated
    • 3 followers
    • 0 comments
    • 0 votes