Marat Mambetov Act-On Team

Canceling an Act-On Email Send

Depending on the launch request you've selected, such as Adaptive Sending, Send over time, and Send in recipient's time zone, you may cancel a scheduled message send or stop the launch of a message...

• Marat Mambetov
• Updated January 23, 2023 17:16
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Recalling a Sent Message

Once you've sent an email message through Act-On, it has left our server. This action cannot be undone.  However, it's possible to edit the clickthrough links in your Sent Message Report once your ...

• Marat Mambetov
• Updated January 23, 2023 17:16
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Hello James,  I will raise a support ticket, so we can investigate this issue further and send you an email shortly.  Kind regards,  Marat Mambetov    

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• April 26, 2022 16:15
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Hello James,  Thanks for your post.  Once the contacts re-subscribed using a subscription form on an Act-on landing page, they are being sent a confirmation email that should have an opt-out link i...

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• April 19, 2022 15:14
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Hi Michael, Thank you for contacting Act-On Technical Support Team. Sadly, I was unable to reproduce the issue. However, I have raised a ticket and will investigate this further for you.  Please le...

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• October 29, 2021 11:07
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Hi James, Thank you for contacting Act-On Technical Support Team. Any field that belongs to the contact record within the list that's being used as the source list for the email. If you've added a ...

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• September 27, 2021 10:12
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Hi Michelle, Thank you for contacting Act-On Technical Support Team. If you are seeing a high number of opens/clicks as soon as they hit the mailboxes – particularly the "View in Browser" link – an...

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• September 23, 2021 15:14
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Hi Jeff, Thank you for contacting Act-On Technical Support Team. Unfortunately, it's not possible to disable the "suggested videos" within Act-on, it was possible in Youtube before, however it seem...

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• June 15, 2021 15:08
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Hello, Thank you for contacting Act-On Technical Support Team. Unfortunately, we don't know why the form is not showing with Adblocker enabled. It appears to be working fine with Adblocker disabled...

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• June 04, 2021 14:03
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