Act-On AI Create in Email

Use the technology of OpenAI to create new content for your emails with Act-On AI Create. In the Email Composer, request the AI to generate specific content, similar to ChatGPT.

Accessing Act-On AI Create

In the new Email Composer:

1. Open the email or email template you want, or create a new one.
2. In the Design tab, add or select an AI Create content block.

In the Legacy Email Composer:

1. Open an email or email template created in the legacy email composer. 
2. In the Design tab, add a new (or  edit an existing) Rich Text block. In the editor, Create with AI should be available at the bottom left:

If not, an Act-On administrator can enable this feature from Settings > Other Settings > Custom Account Settings > Labs tab > Open AI Integration..., as shown:

Using Act-On AI Create

1. In the new Email Composer, in an AI Create content block, click Create content.
   In the legacy email composer, in the Rich Text block editor, at the lower right, click Create with AI (pictured above).
2.  In the Generate AI Content dialog:
   Complete the required options: select a Content type, type an Email summary in the box, and choose a Content length.
   To further assist the AI, select a Marketing intent and Tone of voice from the lists, add your Company name and Company URL in the boxes, and select Include subject line if desired.
   For more information on each option, hover over the   
3. When you have finished, click Create content.
   Your Generated content appears on the right, for example:

4. When you are happy with the generated content, click Insert.
   In the new email composer, the content appears in a Paragraph block. When the block is selected, popup formatting options are available for selected text.
   In the legacy email composer, the content appears in the Rich Text editor, ready for you to add to your email, for example: