You can create an email with only a text version without HTML. While most email clients can display HTML (rich text) messages, Act-On also automatically includes a text-only version that can be displayed by older email programs when you send an HTML message. A message in this two-in-one format is commonly called a multipart message.
To create an email that includes only a text version without any HTML, click Outbound > New Message and select the option for Plain Text Message. Please note that message opens cannot be tracked in text-only emails.
You can then write or paste your message copy into the email editor.
- For more information, see the Plain Text Only Email Guide.
- For emails created in the legacy email composer, see Generate a Plain Text Version of an Email Message.