Specific records may not contain the proper email address format when imported or uploaded. Identify these records & 'scrub' them to ensure the addresses are correctly formatted.
Instructions
- Go to Lists > Marketing Lists, or select Other Lists > Form Submissions or Webinar Lists.
- Find the list you want & from the drop-down arrow on the right, click Maintenance > Scrub Email Addresses.
- Verify the First Name, Last Name, and Email information shown in the pop-up window.
- If any values need correction, click on the field and edit the value.
- Click the green checkmark icon in the right-hand column to save the change.
- You can also click the ID badge icon in the right-hand column to edit all the other fields for that record within the list.