Hi,
One of our large customers is looking to use Act-On to send their internal newsletters and communications. Act-On will be great to manage lists, streamline the design process, help with content consistency, provide feedback on content interest and so on. As these emails will be internal, I wonder however how to deal with the mandatory opt-out link.
The standard subscription management feature is not ideal as not all employees should be aware of the full list of internal communications.
A custom page per communication channel would be better in this respect but as it does not count as an opt-out link, email footers would also need to include the 'standard' full opt-out link.
Did you have to handle this situation? What did you do?
Thank you!
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I would also be interested in the answer to this. We are currently investigating if we can use automated sends for internal communications - so this would be really useful information for us too.
This may be an inappropriate work around, but could you add the Transactional email tool to your package?
Hi François,
This is a great question and I was going to suggest to request Transactional feature for opt out link (your can either reach out to your Account Manager or I drop me a line)
Also for the Form Submissions - you can add _suppressLogging as a hidden field and it would stop form from dropping a cookie.
https://connect.act-on.com/hc/en-us/articles/360023943573-Suppressing-Cookie-Logging-on-Form-Submissions
Happy marketing
Tatiana
The transactional email feature could help. I'll get in touch with our Account Manager.
And thank you Tatiana for the tip on internal forms.
Best regards,
François
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