Tatiana Lea

1. Community
2. Help and Support
3. Unique Sent report by time period not per Sent Message

Hello Geri Have you tried using a Roll Up Report? On the left hand side you can select for example Messages in the Last month and then click on Roll up to have a combined Send Report?     https://...

• View comment
• Tatiana Lea
• May 06, 2020 15:10
• 0 votes

1. Community
2. Help and Support
3. How to remove all contacts from a form submisson in one click?

Hello Shannen   Just create a segment someting like I have below. Once you have generated the right segment, hover over it, go to the dropdown and select - Clear Records.     Hope this helps. Reg...

• View comment
• Tatiana Lea
• March 11, 2020 12:09
• Edited
• 0 votes

1. Community
2. Help and Support
3. How do I know if content was downloaded

Hi @Adam Hritzak There is potentially a solution for it: Create a segment of people who are downloading these assets, if you do not have a Master List you can save your Queries and re-run them on ...

• View comment
• Tatiana Lea
• January 22, 2020 19:36
• Edited
• 0 votes

1. Community
2. Help and Support
3. Dropdown values conditional display

Hi François Unfortunately the Form Conditions is designed to work with Fields themselves not the values so you will need to create 2 fields for Question 2 ie Question 2a and Question 2b and have co...

• View comment
• Tatiana Lea
• January 20, 2020 16:54
• Edited
• 0 votes

1. Community
2. Help and Support
3. Looking for a freelancer to do a database clean up.

Hi Lana I was wondering if you have spoken to our Professional Services folks? We do all kinds of work for clients :) If you like I can put your request forward? We probably would need to do a scop...

• View comment
• Tatiana Lea
• January 16, 2020 19:12
• 0 votes

1. Community
2. Help and Support
3. Why does the html email not adapt to the mobile version?

Hi Susana If you are utilising one of our Stock Stationary, the Emails should be mobile responsive.   Having said that if you have an issue with a specific Email please go ahead and submit a suppo...

• View comment
• Tatiana Lea
• January 16, 2020 18:55
• 0 votes

1. Community
2. Help and Support
3. What class to add to tables to make them responsive

Hi Sara I am not a designer but I was told that  the best option here is to build a custom table in html accepting that the columns will not stack in mobile, in some cases.  A best practice article...

• View comment
• Tatiana Lea
• January 16, 2020 18:24
• 0 votes

1. Community
2. Help and Support
3. Removing white space above email

Hey Jake, can I check if you have managed to resolve this issue?

• View comment
• Tatiana Lea
• November 27, 2019 15:41
• 0 votes

1. Community
2. Help and Support
3. Email address and send form - difference

Hi Hugo I had a peek into your account and I believe you are capturing the Send form as a hidden field (its your custom field).   Looking at the field I can see that you are capturing/populating t...

• View comment
• Tatiana Lea
• November 27, 2019 15:26
• 0 votes

1. Community
2. Marketing Best Practices
3. Automatically Update Copyright Year

Thank you for this share Robert! So in time for the new year indeed.  

• View comment
• Tatiana Lea
• November 06, 2019 15:18
• 0 votes