James Matney

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Activity overview

Latest activity by James Matney
  • James Matney created a post,

    Still looking for a way to remove repeat soft bounce suppression contacts from our lists/segments. What is the "Inactive" option below? What segment does that represent?

  • James Matney commented,

    Thank you Joe. Thanks for pointing to the stationary page. I think that is the page I was looking at when I spawned the idea of doing some general tweeks to our templates. I am fairly familiar with...

  • James Matney created a post,

    I am looking for a way to put one of our brand colors as a default for the background color of our CTA buttons. Is there an -ao- style that I can update or add in the stationary file to make the ch...

  • James Matney commented,

    Thanks for the reply. I gave it a try by sending the email to an Outlook account. When I save the email as an HTML and then check the properties, it shows as almost 500 kb. This is a bit larger tha...

  • James Matney created a post,

    It is clear that we can track Act-on emails from act on using the Medium (includes Act-on emails), Source(solely Act-on emails), and campaign (specific Act-on emails). But we want to track specific...

  • James Matney created a post,

    I am interested in a way to check the file size of my Act-on Emails. I know that Gmail cuts off emails with a file size of 140-ish kb. But I have also seen suggestions of keeping an email nearer th...

  • James Matney commented,

    This is more of an unsure brainstorming reply than a conclusive answer, but... Were you sure you were looking at the "Sent" and not the "Delivered". There are almost always some bounces, which make...

  • James Matney commented,

    Very good. Thanks. That's a simple enough work around.  

  • James Matney created a post,

    Text links in the email builder have a "Title" field that can add more information about the link when referenced in the email's report. I don't see that field as an option in a CTA. Is there some ...

  • James Matney commented,

    Teresa and Marat, thanks for the replies. Marat, we use an automation process that was recommended by Act-on back when GDPR started. It sends the confirmation email, that currently goes to a brande...