Gina Azzarello

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Activity overview

Latest activity by Gina Azzarello

  • Gina Azzarello commented,

    1. Community
    2. Community Answers
    3. UI/UX Improvements

    WOW! I never even knew it was there. With your new UI, I finally noticed it. I think before I thought it was just a header for that column.------------------------------Gina AzzarelloUX Speci...

  • Gina Azzarello commented,

    1. Community
    2. Community Answers
    3. UI/UX Improvements

    I also noticed a 'best performing' option in the sent messages as a filter as a new feature. Is there anything else that has been changed/enhanced?------------------------------Gina Azzarello...

  • Gina Azzarello commented,

    1. Community
    2. Community Answers
    3. Unique sent vs. total sent

    Hi Michelle,Thanks I think there might be bug, I'm going to log a ticket. This is a one time send, to one list.. and unique sent and total sent do not match. Gina-----------------------------...

  • Gina Azzarello commented,

    1. Community
    2. Community Answers
    3. Unique sent vs. total sent

    Thanks Michelle,How would this apply if this was a one time send, to a unique list, suppressing duplicates? Why would the numbers be different?Gina------------------------------Gina Azzarello...

  • Gina Azzarello commented,

    1. Community
    2. Community Answers
    3. Using custom preference center/ analytics impact

    This Chris,This is very helpful. I will have to do some creative reporting on this, but I think this will be a partial solution, especially if I can filter by messages - the only concern I ha...

  • Gina Azzarello commented,

    1. Community
    2. Tips & Tricks
    3. How to delete a form submission

    Hi Chris,It says 'delete contact' when you click on the trash can, and the contact log also contains all of the information about that contact. Is there someone from Act-On that can verify wh...

  • Gina Azzarello commented,

    1. Community
    2. Tips & Tricks
    3. How to delete a form submission

    Hi Scott,I also have this problem, however I don't want to completely remove the contact from the database entirely, just from that specific list. Is there a way to do that?------------------...

  • Gina Azzarello commented,

    1. Community
    2. Tips & Tricks
    3. creating segments based on API

    HI Phil, unfortunately this requires development from a different team (IT). I work for a public utility and it took a year for us to get the API implemented as-is, so in order to do that - i...

  • Gina Azzarello commented,

    1. Community
    2. Tips & Tricks
    3. Query Logic Resources

    Act-On's segment builder seems pretty intuitive. Have you read their help file for creating segments in their documentation yet?https://university.act-on.com/Product_Features/Contacts/Lists_-...

  • Gina Azzarello commented,

    1. Community
    2. Tips & Tricks
    3. Query Logic Resources

    Hi! Do you mean queries within Act-On for building segments?------------------------------Gina AzzarelloUX Specialist, Email & Social Media Manager, Digital User Experience Team, SMUD--------...