SMS
-
SMS Overview
Getting Started About SMS Learn about SMS for Act-On, including how it works and some common term...
-
About Act-On SMS
What is SMS? By now, most of us know about SMS. For our purposes, it is a channel of communication...
-
SMS FAQs
SMS is a brand new marketing channel for Act-On. Here are our answers to the most common questions...
-
Getting Started with SMS
To get started with SMS, you'll need to do 3 things: Purchase SMS credits. Import an SMS opt-in l...
-
SMS Settings
Act-On Administrators have several settings that impact how your account sends SMS messages. This ...
-
Build Your SMS Opt-In List
Before you can send SMS to a Recipient, they must consent to receive messages. If you already have...
-
Add SMS Opt-In to a Form
You can use Act-On forms to collect phone numbers and SMS Opt-In permission using a form section c...
-
Add SMS Opt-Ins from a Marketing List or External Data Source
If you have SMS Opt-Ins from another data source and you need to add it to Act-On, you can do this...
-
How to Create a SMS Message
To create and send a SMS message, go to SMS > Messages and click New Message. Changes to SMS Mess...
-
Send Your First SMS Opt-In Message
If you already have SMS Opt-Ins but have not sent any SMS messages, you will first need to send an...
-
Customize and Send SMS Welcome Messages
When contacts opt in to SMS marketing, you should send a confirmation message to their phone numbe...
-
International SMS - Credits by Country
Sending International SMS (outside of US and Canada) is an optional setting that Act-On Administra...
-
SMS Interactions
There are specific replies that your SMS Recipients can send that either provide information or le...
-
Why do some of my Act-On SMS messages fail?
During your SMS campaigns, some messages may fail to deliver to the contact you're trying to reach...
-
The SMS Report
The SMS message report provides performance reporting on your sent SMS messages. Access the repor...
-
Send SMS from an Automated Program
Including SMS in your Automated Journeys is a great way to make use of SMS in your marketing effor...
-
How to Send a SMS Message
SMS Message Readiness There are three requirements to send an SMS Message: Message Title Recipi...
-
How to Use the SMS Link Shortener and Tracker
Act-On has a built-in Link Shortener for SMS. When you use it, your SMS message will include a cus...
-
How to Use SMS Personalization
Personalization in the SMS Composer works similarly to personalization in the Email Message Compos...
-
How to Create List Segments with SMS criteria
When you send an SMS Message, you have to choose an existing Marketing List or Segment. You cannot...
-
How to Identify the Cell Phone field on your Marketing List
When you send an SMS message, you will need to tell Act-On what field contains a cell phone number...