Allow Act-On Forms on External Domains

  • Updated

For Act-On Forms, you must declare the domains (e.g. of any external pages where your form is embedded. You can set domains on each form individually, and you can also set form domains as a universal account setting.


Setting Default Form Domain(s) for your Account

You can allowlist frequently-used domains for all of your forms on the Custom Account Settings page. Be sure that these domains are trusted since submissions from them will be accepted by default. This is a universal setting that applies to all forms.

  1. In Act-On, go to Settings > Other Settings > Custom Account Settings
  2. Go to the Form Domains tab
  3. Click Add form domain
  4. You'll see a pop-up where you may enter your domain – enter it in full URL format with no paths


Once set, you can add any additional domains you'd like by clicking Add form domain. For example, you add domains to account for any URL variances (e.g., http vs https, or .com vs .net). If you'd like to edit any of your domains, hover over the domain and click Edit. You can also delete old domains you no longer need by hovering over a domain and clicking Delete.


Setting Form Domains on a Single Form

You can also set form domains within the Forms Composer for an individual form. For example, if you have a specific initiative that uses a different web domain, you can set the form domain on the form itself rather than using an account-wide form domain. To do this:

  1. Go to Content > Forms and open your desired form in the Forms Composer
  2. Go to the Embed tab
  3. Under External Web Pages, click External Pages
  4. In the External Pages panel, click Add Domain
  5. Provide a Name and URL for your domain, then click OK
  6. Repeat steps 4-5 for each domain you'd like to add
  7. Once you’ve added all the domains you need, click Embed Code to access your Default Embed Code to embed your form on any page associated with your form domains

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