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Why isn't my Act-On Form loading correctly?
A form that won't load — a blank space or an error where your visitors expect to see it — costs you the signups it exists to capture. There are several common causes, from certificate and network issues to a stray blank dropdown option, and each has a specific fix. Why this matters: Every visitor who hits a broken form is a lead you don't get. Most of the causes below are quick to diagnose onc...
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Embedding the Code for an Act-On Form on Your Website
It's easy to embed Act-On Forms into any of your external web pages. This guide explains how. These steps are for New Forms only. Embedding Classic Forms involves a different process. Once your form is created and ready to publish, you can get the embed code and insert it into your website. You will need access to the web page source code to do this. Instructions Navigate to Content > Forms an...
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Allow Act-On Forms on External Domains
If your Form is embedded on a page outside Act-On, you need to declare that page's domain (e.g. https://www.act-on.com) before submissions from it will be accepted. You can allowlist domains on each Form individually, or set them once as a universal account setting that applies everywhere. Why this matters: Act-On only accepts Form submissions from domains you've explicitly trusted. Skip this ...
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Why does my Act-On Form have a warning that it is not secure?
When submitting a Form in browsers such as Google Chrome, users may see a warning that states "The information that you're about to submit is not secure". There may be other security warnings that appear in the browser console, or you may not be able to submit or load a Form that was previously working. Why this matters: A security warning on your Form doesn't just look bad - in many browsers ...
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Integrating an Act-On Form External Post with WordPress
WordPress is a freely available, open-source CMS that is highly popular and extensible. Many plug-ins exist to create web Forms within WordPress, or WordPress developers can develop their own custom solutions. The article Posting External Forms to Act-On is written for all web pages. However, WordPress users may find that articles about the following WordPress plug-ins may suit their needs more...
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Forms with WordPress: Contact Form 7
Overview When integrating an Act-On Form external post with WordPress, Contact Form 7 is a popular, free, and easy-to-use form-creation tool. This plug-in works by allowing the user to generate a form using the plug-in's interface, and then integrate the constructed form onto any WordPress page or post using a shortcode such as [contact-form-7 id="1" title="Contact form 1"]. Contact Form 7 uti...
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Forms with WordPress: Gravity Forms
Overview When integrating an Act-On Form external post with WordPress, Gravity Forms is a popular and easy-to-use WordPress plug-in for generating forms. It has a number of options and there are numerous possibilities for you to send data to Act-On. However, the following are the integration methods we recommend. All of these methods will properly update the cookie Act-On places on your visitor...
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Forms with WordPress: WP-Members
If your WordPress site uses WP-Members to gate content behind a membership login, you can still route those registrations and logins into Act-On as form submissions. It takes a bit of custom code in your theme, so this one is for your web developer, not a point-and-click setup. Why this matters: Without this integration, WP-Members registrations and logins stay siloed in WordPress and never re...
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