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Generating Form Alerts

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    Nicolas Redmond

    When I put in someone's email address to receive alerts, what is the sender email address? Is it root@act-on.net, or something else?

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    Chris Apgar

    Hi Nicolas! Thanks for asking - I just updated this article to be more clear. By default, this alert comes from root@act-on.net, but this can be configured to a different address (such as alerts@actonsoftware.com) upon request by our support team.

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    Stephen Smiroldo

    Is there a way to BCC an email for alerts?? We have our primary "service@" email address but members of the marketing/sales team also need to receive an alert without it being shown on the alert email.

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    Chris Apgar

    Hi Stephen! There isn't a way to BCC in the alerts. Another option is sending the marketing/sales alert separately via an Automated Program – that won't include all of the details of the form submission but will notify the team that there's been an addition to the list. They can then log in to view more details if needed.

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