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Customize Form Alert Routing Based on Submitted Data
Form submission alerts are an important tool to notify your team of incoming leads or inquiries. When a Form is submitted (for example, by a customer), Act-On can route alerts based on the contents of the Form submission. Route service issues to the support department and sales issues to the sales team, or route based on product interest, region, etc. To do this, set up Form alert conditions as...
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Generating Form Alerts
Form alert emails help you notify specific individuals in your organization via email when a contact has submitted one of your Act-On Forms. What are Form Alerts? Form alerts are emails sent by Act-On to let you know that a contact has submitted your Form. Your Form alert email will contain all information included in the Form submission and a timestamp. You can also choose to add the visitor's...
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Setting Form Alerts with Geographic Data
Use geographic Form alerts to notify your marketing or sales users in a specific region when contacts in the same region have submitted your Act-On Form. With this option, you'll receive Form alert emails based on your contact's GeoIP by default. Alternatively, you can set Form alerts to send based on geographic data submitted through the Form itself. Instructions Set up geographic Form alerts ...
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