Personalization Fields can be leveraged in email messages to create unique links for your recipients. Common use cases for personalized URLs include:

• Sending a customer a package tracker
• Sharing a link to a digital gift card
• Linking to an account owner's profile

Essentials To Get Started

• Marketing list with a field that contains URL values:

To upload a new list or add a field to a CRM marketing list, see Creating a Marketing List.

Instructions

Method One: Add to Text Link

1. Open an existing draft or, in the Email Composer, select Blank Message
2. In the Address tab, add your recipient list or lists
3. Navigate to the Design tab
4. Edit Rich Text Block
   • If working with an existing draft, hover over Rich Text Block and click the pencil icon to edit 
   • If working with a blank message, select Content from the sidebar, and drag and drop a Rich Text Block into the body of your email
5. Add link text and use the cursor to highlight, then press the Link button
6. In the Insert/Edit Link window, find the URL section
7. Enter your URL field name, enclosed in double-brackets (this signifies personalization and will insert the field value as a URL)
   
8. Press Save
9. Press OK

Method Two: Add to Bulletproof Button

1. Open an existing draft or, in the Email Composer, select Blank Message
2. In the Address tab, add your recipient list or lists
3. Navigate to the Design tab
4. Edit Rich Text Block
   • If working with an existing draft, hover over Rich Text Block and click the pencil icon to edit 
   • If working with a blank message, select Content from the sidebar, and drag and drop a Rich Text Block into the body of your email
5. Press the Bulletproof Button button
6. In the Button window, find the URL section
7. Enter your URL field name enclosed in double-brackets (this signifies personalization and will insert the field value as a URL)
   
8. Press Insert
9. Press OK

Next Steps

Review your email in the Preview tab by selecting a recipient in the Sample Preview dropdown and hovering over the link or bulletproof button you have just added. If your Personalized URL is working, you should see the URL at the bottom of your browser.

You can read more about this feature here: Preview Email Personalizations