Kristy Abero

Learning Consultant, Act-On Software

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Activity overview

Latest activity by Kristy Abero
  • Kristy Abero commented,

    Official comment

    Hi Ann,  Ugly Email is a service that identifies and blocks tracking pixels from multiple services across the web. As of now, Act-On is not on their blocked trackers list.  In regards to prevention...

  • Kristy Abero commented,

    Official comment

    Hi Katie,  There are multiple ways for you to export reports from Data Studio outside of directly emailing the file to someone. You can do this within the Destinations tab in Data Studio. There are...

  • Kristy Abero commented,

    Official comment

    Hi Helen,  If you're seeing funny things happening with fonts, I would remove all formatting and then start the color and size editing again. There is usually some pasted code that is leftover from...

  • Kristy Abero commented,

    Official comment

    Hi Richard,  You can register using the token codes that should have been sent to the onboarding contact on your team. If you do not have those tokens, please reach out to us at training@act-on.com...

  • Kristy Abero commented,

    Official comment

    Hi Max,  We would want to take a look at the form and page before advising on this. Can you submit a support ticket here? Then we can advise further.  Thanks,Kristy

  • Kristy Abero commented,

    Official comment

    Hi Nick,  The only way to have different colored backgrounds for rows and columns is to have separate sections and columns within a section and then you can't have an image span across the two.  Fo...

  • Kristy Abero commented,

    Official comment

    Hi Laura,  If this is a web page and not an Act-On Landing Page, then I would expect you to be able to find time spent on page and other metrics within Google Analytics. This information won't be a...

  • Kristy Abero commented,

    Official comment

    Hi Karli,  I'd love to chime in on this! Soft Bounces are usually what occurs when an email inbox is full. In regards to Soft Bounces, sending again isn't necessarily as bad for your Deliverability...

  • Kristy Abero commented,

    Official comment

    Hi Diana,  Thanks for reaching out. The guide for Dynamic Content that we do have is available here. We do not currently have a video training available. We do have free Power-Up sessions each week...

  • Kristy Abero commented,

    Official comment

    Hi Cheryl,    Within Act-On at this time, the only way to have a single campaign report with both campaigns would be to create a third campaign report with all of the data from the two separate cam...