Why can't I find my sent email?

  • Updated

Sent emails are here: Outbound > Sent Messages.

If you can't find your sent message here, try clearing the checkbox Hide Messages to Specific People (top left):

Sent Messages page with the Hide Messages to Specific People checkbox highlighted in the top left.

'Messages to specific people' are emails that were not sent to any lists or segments, only specifically selected contacts.

Other tools to find your sent message:

  • Text search at the top left.
  • Folders in the left menu.
  • Sort at the top right.

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