Why can't I find my sent email?

  • Updated

Sent emails are here: Outbound > Sent Messages.

If you can't find your sent message here, try clearing the checkbox Hide Messages to Specific People (top left):

Why cant I find my sent message 01.png

'Messages to specific people' are emails that were not sent to any lists or segments, only specifically selected contacts.

Other tools to find your sent message:

  • Text search at the top left.
  • Folders in the left menu.
  • Sort at the top right.

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