Edit individual contact information in Act-On, whether you are using All Contacts or Marketing Lists.
All Contacts
- Go to Audience Center > All Contacts > All Segments & open a segment.
- Hover over the contact you want to edit and on the right click More > Edit Contact.
- In the Contact Report that appears, in the Info tab, click Edit Fields.
- Edit the fields you want, click Save & then close the Contact Report.
Marketing Lists
To edit a record within a list:
- Go to Lists > Marketing Lists.
- Hover over the list or segment, click the drop-down menu on the right, & click Open.
- Locate the record and click it to open its Contact Report.
- In the Info tab click Edit Fields.
- Edit the fields you want, click Save & then close the Contact Report.
To merge two lists, see the article Adding Records to an Existing List.