Individual contact information can be edited from within Act-On, whether you are using All Contacts or Marketing Lists.
All Contacts
- Go to Contacts > All Contacts > All Segments & open a segment.
- Hover over the contact you want to edit and on the right click More > Edit Contact.
- In the Contact Report that appears, in the Info tab, click Edit Fields.
- Edit the fields you want, click Save & then close the Contact Report.
Marketing Lists
To edit a record within a list:
- Go to Contacts > Marketing Lists.
- Hover over the list or segment, click the green drop-down menu, and click Open.
- Locate the record and click on it.
- Click the Info tab.
- Click Edit Fields.
- Edit the respective fields.
- Click Save.
To merge two lists, see the article Adding Records to an Existing List.