Michelle Dean
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Recent activity by Michelle Dean
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Hi Julia,Submissions are carried over. You won't lose your previous submissions when converting a classic form to the new form format. When you convert the form, it automatically selects the submis...
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Hi Hugo,You can create a new campaign and add any emails, automated emails, etc, even if they were not initially part of one. You can also have the same email in multiple campaigns. Eg: I hav...
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Hi Chris,We have a few Automated Programs set up and some of the contacts were suppressed during one of the steps due to our email fatigue rules. Will they move onto the next step or will the...
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Hey Sarah,I apologize, I jumped the gun and assumed there were no bugs with this setup. I don't think it's anything you did. Something isn't working right when the different code segments are...
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Hi Sarah,This is possible. I just tested it myself. Follow the directions found on W3 school's website for creating a responsive navigation top menu, and it should work for you too. I saved e...
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Hi Chad,Regarding safe sender lists and the .marketing sub domain, I don't have enough experience with Act-on to be able to give you a confident answer. The company email client thinking act-...
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Hi Sam,Edit: Forgot to ask: Have you checked the spam score under the review tab when sending the email? Everything Paul said was a great place to start. I'd like to chime in on IP warming, A...
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Hi everyone,While talking about segment creation, something to be aware of is that the record creation date and the record last changed date (found under System in the segment builder) only p...
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Hey Corie,If you go into the program's dashboard and click on the actions tab, you can download a report summary or a rollup report. You'll have to format the data because it gives you an exc...
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Hey John,There's no 'test mode' that I know of (would be an extremely useful feature). What you can do is go to the steps tab from the program dashboard, expand one of the wait steps, and the...
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