FTP Exports from Act-On Contacts

Updating contact data to an external system can be made easy with a scheduled FTP export.

Choose a Segment to Export

1. Go to Contacts > All Contacts.
2. Find the segment that contains the contacts you wish to export or use the All Act-On Contacts segment if you want to export the entire list.   
3. Hover over the segment you want & from the  menu on the right, select Export.
4. Select Start a new FTP export & click Next:

5. Select a file from your FTP server that will receive the exported data, or choose Export to a new file to create a new file on your FTP server.

Export Options

6. Set your export schedule.  

7. Choose your file format options, such as field names on the first line, field separation, and field value quotations.

Select Fields

8. Select the fields to include in your export file.

9.  Review your export setup.

10. Select save and choose to Export now, or Export later to wait until the next scheduled time:

Managing Your FTP Export

Segments that have an FTP export will have a sync icon next to them and will show the export details in the info hovercard. To edit the export settings, from the  menu choose Export, select Manage FTP export, and click Next:

From here you can change the export settings. To delete the export settings, use the menu at the top of the export settings page to delete the sync definition.