Setting Up Streams in ASM

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The Advanced Social Media Module's Streams let you monitor your social channels in real time, right inside Act-On, and jump into conversations as they happen instead of digging through each network separately.

Why this matters: The faster you spot a mention, retweet, or comment, the faster you can respond - and timely engagement is often the difference between a missed conversation and a real one. Streams put all of that activity in one place so nothing slips by.

To create a new stream, simply head over to the Streams tab in your account, click on the big plus button, and select the desired stream type.

When creating a new stream you will have to select the profile or page which will be used to request the data from the social network. The same profile or page will later be used when engaging with posts in that stream.

Organizing streams

Once you created a few streams you can also start organizing them into tabs located above the streams. Each tab can contain several streams, and while the number of streams per tab is not limited, we recommend a maximum amount of 5-7 streams per tab according to your screen width.

X (Twitter)

TypeDescription
MentionsView the most recent mentions of the selected handle
RetweetsView the tweets that have been recently retweeted
FeedView the most recent tweets sent by the selected handle
SearchView the most relevant tweets matching a specified search query
ListsView a timeline of tweets authored by members of the specified list
LikesView the most recent tweets likes by the selected handle
MessagesView direct messages sent to the selected handle
Home TimelineView tweets and retweets posted by the selected handle and the users he follows

Facebook

TypeDescription
DestinationWhen a user reaches a specified webpage on your website e.g. /thankyou.html
EventWhen a user conducts a specified action, like viewing a video

LinkedIn

For LinkedIn, you can create a page stream that allows you to follow the home timeline for the selected page.

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