Preventing Form Submissions from Consumer Email Addresses for B2B Use

  • Updated

If your Forms are B2B-only, you probably don't want leads coming in from someone's personal Gmail or Yahoo account. Act-On can block Form submissions from a list of well-known consumer email domains, so only company emails get through.

Why this matters: Filtering out consumer domains up front keeps your pipeline data clean, so sales isn't chasing personal email addresses that were never going to convert to a B2B deal.

Quick Reference (Advanced Users)

  • Add the rule under a text field's Validation tab: IF Non-Consumer Email.
  • Path: Content > Forms, edit the Form, select the field, then Validation > +.
  • See the full list of blocked domains below.

List of Blocked Domains

If set, the validation rule blocks emails with any of these endings:

  • @163.com
  • @aol.com
  • @bellsouth.net
  • @blueyonder.com
  • @blueyonder.co.* (all country codes)
  • @btconnect.com
  • @charter.com
  • @comcast.net
  • @cox.net
  • @earthlink.net
  • @email.com
  • @gmail.co.* (all country codes)
  • @gmail.com
  • @hotmail.co.* (all country codes)
  • @hotmail.com
  • @juno.com
  • @mail.com
  • @mail.ru
  • @mindspring.com
  • @msn.com
  • @ntlworld.com
  • @orange.fr
  • @rogers.com
  • @sbcglobal.net
  • @shaw.ca
  • @sympatico.ca
  • @telus.net
  • @verizon.net
  • @virgin.net
  • @virginmedia.com
  • @yahoo.ca
  • @yahoo.com
  • @yahoo.co.* (all country codes)
  • @ymail.com
  • @icloud.com
  • @me.com
  • @mac.com

Add the Validation Rule

  1. Navigate to Content > Forms and create your Form (or edit an existing Form).
  2. Add a text box block to the Form to accept an email address (or edit an existing text box).
  3. Select the Validation tab.
  4. Click + to add a rule.
  5. In the IF dropdown, select Non-Consumer Email.
  6. Update the error message, if desired.
  7. Click OK.

You can test this setting by embedding the Form in a landing page and entering an email address from one of the domains above.

Animated GIF demonstrating the Non-Consumer Email validation rule blocking a Form submission when a consumer email domain is entered.

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