There may be times when you don't want form submissions to build a lead score to an MQL. For example, at a training event, there are many submissions of the same form where you want the signup data, but you don't want to increment the lead score to show as a known prospect in your Website Prospector report.
To prevent the Act-On cookie from being logged after a form submission:
- Go to Content > Forms & open to edit the form you want.
- In the Design tab, add a Hidden field block to your form design.
- Set the Field Name to
_suppressLogging - Set the Data Field Value field to
1
- Set the Field Name to
- Click OK, and save the form.
The form behaves as usual in these ways:
- The signup data continues to be written to the Signup list.
- The normal response display occurs after submission (as set in Properties > Response Page. Learn more).
- Confirmation email messages continue to be sent if enabled. Learn more
- Data continues to push to the CRM if enabled.
- Form views continue to be tracked in the form report.
If _suppressLogging is enabled, the Act-On form will NOT:
- Show form submissions in the form report (& apply the lead score).
- Cookie the form submitter.
- Log the form submission in the contact's Act-On activity history.
If you would like to continue to apply a lead score to the form submissions, use the Custom Events feature to upload the Signup list and associate a behavior score. See the article Creating and Scoring Custom Events for further information.