There are times you want form submissions to keep collecting sign-up data without letting each one nudge a contact's lead score toward MQL. A training event is the classic example: the same form gets submitted many times, and you want the sign-up data, but you don't want every submission counted as a fresh known-prospect visit in your Website Prospector report.
To prevent the Act-On cookie from being logged after a form submission:
- Go to Content > Forms & open to edit the form you want.
- In the Design tab, add a Hidden field block to your form design.
- Set the Field Name to
_suppressLogging - Set the Data Field Value field to
1
- Set the Field Name to
- Click OK, and save the form.
The form behaves as usual in these ways:
- The signup data continues to be written to the Signup list.
- The normal response display occurs after submission (as set in Properties > Response Page. Learn more).
- Confirmation email messages continue to be sent if enabled. Learn more
- Data continues to push to the CRM if enabled.
- Form views continue to be tracked in the form report.
If _suppressLogging is enabled, the Act-On form will NOT:
- Show form submissions in the form report (& apply the lead score).
- Cookie the form submitter.
- Log the form submission in the contact's Act-On activity history.
If you would like to continue to apply a lead score to the form submissions, use the Custom Events feature to upload the Signup list and associate a behavior score. See the article Creating and Scoring Custom Events for further information.
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