The Form Report shows data about views and submissions of your Form.
View the Report
- Navigate Content > Forms
- Click on the three dots to the right of the form's name
- Click View Form Report
- Click on any number to view more details about that specific data
Report Data Details
- Source compares the different methods you use to promote your form
- List names will appear if you sent an email message to that list with a link to your form
- Public URLs and Landing Pages will appear with their page name
- Views are the number of times that the form was accessed, including from Landing Pages and external pages
- Submits counts the total number of contacts who submitted the form
- Records with an asterisk next to the email address have previously submitted the form using a different email address
Clearing Report Data
All form views and submits are counted as live data. In some cases (like after internal testing), you may want to clear the results to prevent them from skewing your data. Keep in mind that deleted data can't be restored.
- Navigate to Content > Forms
- Hover over the form you would like to clear and click the three dots on the far right
- Choose the Clear Form Report option
- At the prompt, confirm that you want to remove all view and submit events for the selected form
- Click Yes to clear the data
Comments
4 comments
Hi Mehul! That's correct. The only other nuance is that to be tracked as a "Non-submitter", each of these contacts must have clicked on an email link or submitted a form previously. Those actions add an Act-On cookie to the browser so that activity like page and form views is tracked going forward.
Does the "non-submitters" data indicate, people who are in our database, visited this page but did not submit the form?
Hi Tami! When it comes to clearing form data, it's all or nothing. If you only have a couple rows of customer inputted data, you could re-submit those yourself to replicate them... but of course that's not a practical solution if you have more than a few. Hope that helps.
Is there any way to remove just the internal testing records after the form has collected 'real' data, or does the form have to cleared before the form starts collecting 'real' data?
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