Act-On is rebuilding the outbound email experience to bring your email messages together in one place, with a cleaner view of real recipient engagement. This update is in beta now and rolling out broadly later this summer.
What's Changing
Emails organized the way you actually work. Drafts, scheduled, awaiting approval, failed, and sent messages share a single set of organizing tools. Folders, tags, and favorites work consistently across all three, so you can group related emails, find a specific message in seconds, and save or share links to the views you check every week.
Cleaner engagement numbers. A new True Open filter, configured at the account level, lets you remove activity from link scanners, security previews, and privacy systems so opens and clicks better reflect what real recipients are doing.
Five new screens. Email Overview, Standard Messages List, Email Detail (one page for an email regardless of status), Draft Creation flow, and True Open filter settings.
When
In active beta now. Broader availability is planned later this summer.
Customer Impact
A faster, more organized way to find and act on your email reporting, with engagement numbers you can trust for decision-making.
The legacy email reports for standard messages will remain available via direct link, but will be deprecated, and eventually removed.
Want a Sneak Peek?
Beta participants can preview the detailed articles for each new screen in the Outbound Messages section of Act-On Connect. You'll need to be logged in to view these pages.
Join an Open Beta
Want early access to this or other upcoming features? Sign up for our open betas here.