Deployment, Reporting, & FAQs
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Start or Pause an Automated Program
Pause your Automated Program to edit it in the Journey Builder, then restart it to enable your cha...
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Test an Automated Program
Before running a new Automated Program, it's a great idea to test it. Here are some suggestions fo...
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Using A/B Tests in Automated Programs
See which variations of your messages perform best against a random & equally distributed set of p...
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Removing Contacts from Wait Steps Manually
Contacts may get into a Program that you don't want. Use a Wait step to pause those Contacts from ...
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How to View Automated Program Message Reports
Reports for Automated Program emails are in the Dashboard, Triggered Messages, & Data Studio, as e...
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Contacts in Automated Programs – FAQs & Troubleshooting Guide
Have questions about how your Contacts enter, exit, and progress through your Automated Programs? ...
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Should I allow contacts to repeat previously executed program steps?
This feature can be used for "conditional" automated programs with steps like the following where ...
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Automated Program User Guide (Classic Editor)
This article describes our Classic Automated Program Editor, which is no longer actively supported...
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Automated Program Classic Editor FAQs
This article describes our Classic Automated Program Editor, which is no longer actively supported...