Act-On added a set of security alerts that notify you or your account admins about certain account and login activity.
Why this matters: These alerts flag account changes and unusual login activity - like a login from a new country - so anything that looks off gets caught and can be investigated quickly.
What's Changing
Email Alerts will be sent to users or account admins in the following cases:
- An existing account user is deleted (sent to admin)
- An existing account user’s password is reset
- A user logs in from an IP address they haven’t used in the last 30 days
- A user logs in from a country they haven’t logged in from in the last 30 days
These alerts will come from the default alert sender configured in the account (typically alert@alerts.act-on.com).
When
This enhancement is released starting April 5, 2023, with the location alerts on April 12, 2023.
Customer Impact
Generally, no action is needed on your part however if you see activity that seems suspicious, contact support.
What's Next
No action is needed unless you notice suspicious account activity - in that case, contact Support.
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