What’s Changing
We are adding two additional events that can be triggered when an Act-On Contact is added or updated.
When
Starting December 14, 2023 through March 2024. If you wish to have access to this feature sooner, please submit a Technical Support case with a request.
Customer Impact
Customers have additional tools to integrate with non-Act-On built-in CRMs. Sales teams will have access to the most up-to-date information, behavior insights, and about leads and prospects.
Only customers using All Contacts will benefit from this update. If you don't see All Contacts, please fill out the form here to request this feature activation.