Act-On Contact Website Prospector Owner Settings - Released

  • Updated

Website Prospector can now run directly off your All Contacts list instead of requiring you to maintain a separate Marketing List under Other Lists > Accounts List. For accounts with an integrated CRM, sales owner assignment comes straight from your CRM's owner data.

Why this matters: You no longer need to upload and maintain a separate ownership list by hand. Website Prospector data stays current automatically because it's reading straight from All Contacts and your CRM.

What's Changing

For Act-On Contacts users, Website Prospector can operate directly from the All Contacts list, rather than requiring the configuration of a Marketing List in Other Lists > Accounts List.

Website prospector is a tool that can identify website visitors and filter them by sales owner. For Act-On Contacts users with an integrated CRM, the sales owner assignment will now automatically come from the CRM owner data. Prospects, contacts, and contacts with opportunities will also be identified via the CRM data. If desired, you can filter the prospects/contacts/opportunities shown by selecting a sub-segment in Settings > Other Settings > Contact Settings:

Settings > Other Settings > Contact Settings, showing the sub-segment option for narrowing which Opportunities are shown.

Non-CRM users can visit Settings > Other Settings > Contact settings to set Contact Owner fields that will be used to identify the sales owner. Also, you can select segments of the All Contacts list that identify prospects, contacts, and contacts with opportunities:

The Contact Settings page, showing fields to set Contact Owner and segments identifying prospects, contacts, and contacts with opportunities.

When

This feature was released on December 21. For All Contacts users who do not have this feature active on their account yet, we will be activating it after the holidays. OR, contact technical support for more immediate activation.

Customer Impact

All Contacts users will enjoy up-to-date Website Prospector data based on their All Contacts list. No more uploading and maintaining a separate list of ownership data! Don't have Act-On Contacts yet? Sign up here to get started!

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