Improved Visibility into Early Exit conditions in Automated Programs

  • Updated

Early exit conditions let you automatically remove contacts from an Automated Program when they meet certain criteria - but until now it wasn't always obvious where those contacts ended up once they exited, especially in a program that's already running. This update makes that visible.

Why this matters: If you can't see what happens to a contact after an early exit, you can't verify your program is actually doing what you designed it to do. These changes make it possible to confirm that at a glance, even without pausing the program to check.

What's Changing

The changes include:

  • Improved clarity in the early exit configuration modal. The new description makes it more clear what happens to contacts who meet the early exit condition:
    The new description makes it more clear what happens to contacts who meet the early exit condition.
  • The list of early exits now includes the name of the list or segment exited contacts are added:
    The list of early exits now includes the name of the list or segment exited contacts are added.
  • Early-exit reporting now also includes the name of the list or segment contacts are added to after early exiting the program:
    The Early-exit report, showing the name of the list or segment contacts are added to after early exiting the program.

When

Released January 11, 2023.

Customer Impact

This resolves a common customer complaint in understanding the full details of an early exit condition (what the condition is and what happens when it's met), particularly for running programs where edit modals are not accessible.

What's Next

Learn more about setting up early exit conditions in How To Use Early-Exit Conditions.

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