Searching for a list or segment in the list picker used to show you results with no sense of where they lived in your hierarchy — a real problem when you have several similarly named segments, like the identical subsegments under every webinar list. Now search results show the matching lists and segments in context, so you can tell them apart before you pick one.
What's Changing
Previously, searching for a list or segment in the list picker showed just the search results, with no context as to the hierarchy. If you have similarly named segments, it can be hard to tell which one to pick without knowing the parent segment or list. This was especially problematic with webinar lists, as they all have identical subsegments.
Now, when you search, the results screen will show you the matching lists & segments but still give you access to their child segments:
In addition, if your search results include a subsegment, you'll have access to the parent segment hierarchy in the "Segment Tree" column and can navigate to see that hierarchy:
When
This change was released on November 2, 2023.
Customer Impact
This will impact the list picker which is used throughout Act-On. This impacts all customers who are using this list picker.
What's Next
The next time you're searching for a list or segment, try the list picker's search to see the parent hierarchy shown alongside your results.
Related to