Act-On Contacts FTP Import & Export

  • Updated

What's Changing

Act-On Contacts is our consolidated contact management system, designed to keep your contacts organized on a single list. Now, you can keep contacts synced with an external system using the FTP Import and Export.

FTP Import allows you to:

  • Select a file that's synced to the Act-On FTP server.
  • Control import options & contact matching (by email or external ID).
  • Map fields to All Contacts.
  • Schedule your import to re-occur regularly.
  • Add the contacts to a direct select segment in All Contacts.

FTP Import Review.jpg

FTP Export allows you to:

  • Schedule the export of an All Contacts segment to a file on your FTP server.


This feature was generally released for Act-On Contacts users on May 28, 2024. If you would like to get started with Act-On Contacts, please sign up here.

Customer Impact

FTP Import is available as an option on the Import Contacts dialog if you have an FTP connection set up. FTP export is available from the segment overflow menu.    

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