All Contacts is the central place to manage your contacts database in Act-On.

To access All Contacts, go to Audience Center > All Contacts. See Getting Started with Audience Center Contacts.   

Key highlights on this page include:

• A hierarchical list of segments, all based on the All Act-On Contacts database.
• Easy filters to allow you to quickly find your favorites, recent, or segments created by you
• Folders & subfolders to organize segments
• Click on any segment to see the detailed list of contacts within it

Ways to Use All Contacts

Learn more about everything you can do from All Contacts:

Managing Contacts

• Add a Contact
• Delete Contacts
• View Contact Details
• Import Contacts from a CSV or Marketing List
• Export Contacts to a CSV
• Manage Contact Preferences
• FTP Import to All Contacts
• FTP Export from All Contacts
• Create A List Maintenance Program to update field values

Managing Segments

• Create a New Segment
• Easy Ways to Find a Segment
• Find Segment Details
• Delete or Archive a Segment
• Use Folders to Organize Segments
• Use Tags to Organize Segments
• Create A/B Split Segments in All Contacts

Using Contact Data

• Send an Email
• Send an SMS
• Sync Form Submissions to Contacts

More On Setting Up All Contacts:

• Video Training Series (sign-in required)
• Setting up your All Contacts Data Schema (Non-CRM)
• Mapping your All Contacts Data to your CRM
• Adding a field to All Contacts (Non-CRM)
• Adding a CRM field to All Contacts
• All Contacts Upgrade Assistant
  • Copy Segments
  • Upgrade Forms
  • Upgrade Programs
• Contact Settings
• API endpoints for working with the All Contacts List