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Defining Email Fatigue Suppression Rules

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    Chris Bjorklund

    Are account lists also suppressed by the fatigue rules? I've been creating separate messages for internal recipients to make sure they receive them. It seems to me that Account lists could (and SHOULD) be ignored by the suppression rules.

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    Chris Apgar

    Hi Chris! Account Lists do not bypass fatigue rules - I believe this is because there is potential for some of these lists to include actual customers (eg., the Forward to a Friend feature puts contacts into an Account List).

    The best bet for internal recipients is to use the Test functionality in the message composer - that always ignores fatigue rules, and when you click the button your test lists will appear right there for quick access. Hope that works for you.

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